In this episode of the Pain Points Podcast, Lauren Lewis speaks with James Brand and Kristen Huffcut of ACSI about the complexities of retirement plan management. They explore how third-party administrators help businesses stay compliant, the impact of Secure 2.0 and New York’s Secure Choice program, and why personalized service still matters in today’s retirement planning landscape.

In this episode, Lauren Lewis interviews Carmelo Morreale of Metrodata Services about national accreditation, compliance, and building a trusted background screening company rooted in transparency and community.

Angela Hall, Senior Advisor at Note Advisors, joins Lauren Lewis to discuss how financial education builds confidence, strengthens employee retention, and empowers individuals to make informed financial decisions. Drawing on her background in education, Angela shares how trust and clarity are transforming the way people experience financial planning.

In this meaningful episode of the Pain Points Podcast, Lauren Lewis sits down with Christina Pearl, Corporate Director of Communications at Horizon Health Services, to explore her 15+ year journey with one of Western New York’s most impactful nonprofit organizations. Christina’s story is one of curiosity, courage, and deep commitment to community, showing how connection, advocacy, and thoughtful leadership can change lives.

In this deeply human episode of the Pain Points Podcast, Lauren Lewis sits down with Amy Gurske, Founder of sayhii, to talk about burnout, fear, self-worth, and the moment she chose her health over her job, and unknowingly built a tech company in the process. Amy’s story is raw, reflective, and a powerful reminder that some of the biggest breakthroughs come from listening to the pain we try hardest to ignore.

In this episode, Lauren Lewis interviews Justin and Kyle Cuviello of Care Team Solutions to explore how they built a national healthcare staffing company rooted in sales grit, strong culture, and genuine care for clinicians. Their story highlights resilience, diversification, and a people-first approach to growth.

In this episode of the Pain Points Podcast, Lauren Lewis sits down with PR powerhouse Brittany Frey to unpack her journey from agency burnout to launching Hayes Frey PR during an 18-month lawsuit. She shares honest insights on crisis communications, ethical leadership, and building a people-first firm that does what’s right—even when it’s hard.

In this episode, consultant Candice Miller breaks down the operational and BD pain points inside law firms and how strategic focus can drive real, measurable growth.