StaffBuffalo SMS Privacy Policy

Effective Date: September 2026
Company: StaffBuffalo (“StaffBuffalo,” “we,” “us,” “our”)

1. What this policy covers

This SMS Privacy Policy explains how StaffBuffalo collects, uses, and protects information when you choose to receive text messages from StaffBuffalo. This policy applies only to SMS text messaging and supplements our general website privacy practices.

2. What information we collect for SMS

When you opt in to receive text messages, we may collect and store:

  • Your mobile phone number

  • Your name and basic contact details you provide (for example, email, city, or preferred role)

  • Message content you send to us and messages we send to you

  • Date, time, and delivery status information related to SMS communications

  • Opt-in and opt-out records (for compliance and verification purposes)

3. How we use SMS information

StaffBuffalo uses SMS for communications related to recruiting, employment, client services, scheduling, and other business interactions. Messages may include:

  • Job opportunity outreach and application follow-up

  • Interview scheduling, confirmations, and directions

  • Requests for documents or information needed to proceed

  • Offer coordination and onboarding steps

  • Recruiting or employment-related updates

  • Client, candidate, and business communications

  • Scheduling and appointment coordination

  • Responses to questions you send us

4. Consent and opting in

You may opt in to receive SMS messages from StaffBuffalo by providing your mobile phone number and expressly consenting to receive text messages from us. Consent may be provided through a StaffBuffalo website form, application or intake form, during a telephone or in-person conversation, or through another method where you affirmatively agree to receive SMS communications.

When SMS consent is collected through a website form, SMS consent is optional and is collected separately from consent to email communications, telephone calls, acceptance of Terms of Use, or submission of the underlying form. SMS consent checkboxes are not pre-selected.

Consent to receive SMS messages is not a condition of applying for employment opportunities, receiving recruiting services, purchasing services, or otherwise doing business with StaffBuffalo.

5. Opting out and getting help

You can opt out at any time by replying STOP to any StaffBuffalo text message. After you opt out, you may receive one final message confirming your opt-out. You will receive no further SMS messages from that number unless you subsequently opt in again.

For help, reply HELP, email info@staffbuffalo.com, or call 716.262.9153.

6. Message frequency and costs

Message frequency varies based on your interactions with StaffBuffalo and your recruiting, onboarding, or staffing needs. Message and data rates may apply depending on your mobile carrier plan.

7. Sharing and third parties

We may use service providers to support SMS delivery and related compliance, such as communications platforms and telecommunications carriers. These providers may process information only as necessary to deliver and manage SMS communications on StaffBuffalo's behalf.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile phone numbers, SMS opt-in information, and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are specific to StaffBuffalo and will not be transferred to another business for that business's marketing or promotional purposes.

8. Data retention

We retain SMS-related information (including opt-in records and message logs) only as long as necessary to provide services, maintain accurate records, resolve disputes, comply with legal obligations, and enforce our policies.

9. Security

We take reasonable administrative, technical, and physical steps to protect your information from unauthorized access, use, or disclosure. No system is 100% secure, but we work to safeguard your data.

10. Your privacy choices

You may request access to, correction of, or deletion of certain personal information consistent with applicable law. To make a request, contact us using the information in Section 5.

11. Changes to this policy

We may update this SMS Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact us

If you have questions about this SMS Privacy Policy, contact:
StaffBuffalo
168 W. Humboldt Parkway, Buffalo, NY 14214
Email: info@staffbuffalo.com
Phone: 716.262.9153