StaffBuffalo SMS Privacy Policy

Effective Date: February 2026
Company: StaffBuffalo (“StaffBuffalo,” “we,” “us,” “our”)

1. What this policy covers

This SMS Privacy Policy explains how StaffBuffalo collects, uses, and protects information when you choose to receive text messages from StaffBuffalo. This policy applies only to SMS text messaging and supplements our general website privacy practices.

2. What information we collect for SMS

When you opt in to receive text messages, we may collect and store:

  • Your mobile phone number

  • Your name and basic contact details you provide (for example, email, city, or preferred role)

  • Message content you send to us and messages we send to you

  • Date, time, and delivery status information related to SMS communications

  • Opt-in and opt-out records (for compliance and verification purposes)

3. How we use SMS information

We use SMS only for business-related, person-to-person communications, including:

  • Recruiting communications (job interest confirmation, interview scheduling, directions, document requests, offer logistics)

  • Onboarding coordination and employment-related follow-up

  • Assignment updates (start date, shift confirmation, time and attendance reminders)

  • Client and staffing coordination related to our staffing services

  • Responding to questions you send us

We do not use SMS for marketing blasts or automated bulk messaging through Teams SMS.

4. Consent and opting in

You opt in to receive StaffBuffalo SMS messages when you provide your mobile number and explicitly consent to receive text messages from us (for example, during an application process, on an intake form, or in a phone conversation where you agree to SMS communications). Consent to receive SMS messages is not a condition of purchase.

5. Opting out and getting help

You can opt out at any time by replying STOP to any message. After you opt out, you will receive one final message confirming your opt-out and then no further texts from that number unless you re-opt in.

For help, reply HELP or contact us at:

StaffBuffalo: www.staffbuffalo.com
168 W. Humboldt Parkway, Buffalo, NY 14214
Email: info@staffbuffalo.com
Phone: 716.262.9153

6. Message frequency and costs

Message frequency varies based on your interactions with StaffBuffalo and your recruiting, onboarding, or staffing needs. Message and data rates may apply depending on your mobile carrier plan.

7. Sharing and third parties

We may use service providers to support SMS delivery and related compliance (for example, communication platforms or messaging carriers). These providers may process your information only to deliver and manage SMS communications on our behalf.

Mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell your SMS information.

8. Data retention

We retain SMS-related information (including opt-in records and message logs) only as long as necessary to provide services, maintain accurate records, resolve disputes, comply with legal obligations, and enforce our policies.

9. Security

We take reasonable administrative, technical, and physical steps to protect your information from unauthorized access, use, or disclosure. No system is 100% secure, but we work to safeguard your data.

10. Your privacy choices

You may request access to, correction of, or deletion of certain personal information consistent with applicable law. To make a request, contact us using the information in Section 5.

11. Changes to this policy

We may update this SMS Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact us

If you have questions about this SMS Privacy Policy, contact:
StaffBuffalo
168 W. Humboldt Parkway, Buffalo, NY 14214
Email: info@staffbuffalo.com
Phone: 716.262.9153